twfier privacy and yours are very important to us. When you use our services, you trust us with your information. We take your information seriously and give you control over some of the information you allow. Therefore, we ask you to read the following privacy policy to know how we collect and use information.
Data We Collect About You Registration and Other Account Information
We may collect the following information about you when you register to use our Services
If you register using your Google account, your name, surname, and email address
If you register using your Facebook account, we collect your name and nickname as it appears on your Facebook account and Facebook IDs. If you have provided permission to Facebook through the in-app privacy option (which appears before you register on our platform), we may collect your gender, age or email identifier depending on your permission, and if you register using your mobile phone number: cell phone
Depending on the choices you make while logging into our Services or during the subscription process for our Services, you may choose to provide the following additional personal data:
• your name
• Your email address
• Your cell phone
• Or the details of your payment transactions if you wish to purchase our paid services
Communicate through the chat feature on our platform
When you use our chat feature to communicate with other users, we collect information that you choose to provide to other users through this feature
Data we collect automatically when you use our services
We automatically collect the following information about you when you interact with our platform or use our services
Device information
We collect device-specific information such as operating system version and unique identifiers. For example, the name of the cellular network you use, we associate device identifiers with your savings account
Presence location information
Depending on your device permissions, if you post material on our Platform, we automatically collect and process information about your physical location. We use various technologies to determine location, including IP address
GPS, WiFi
Entry points and cell towers. Your location data allows you to view user materials near you and helps you publish materials within your location
Client and data logging
For technical details, including your device's Internet Protocol (IP) address
Time zone and operating system. We will also store your login information, (date of registration, date of last password change and date of last successful login), type and version of your browser.
Online activity data
We collect information about your activity on our Platform, including the locations from which you accessed our Platform, the date and time of each visit, the searches you have performed, the programs or banner advertisements you have clicked on, the duration of your visit and the order in which you visit content on our Platform.
Information we collect and access for the purpose of your use of the Website and App Services
We use data to create better services
Access Permissions: You can enable or disable permissions for the app's access to features to support ads
Permissions
the site
A list of all the features the site uses
• Location search service to find ads near you
• Display a map within the ad page to accurately determine the location and enhance the credibility of the ad
• Click on “View Distance” while browsing ad categories to know the distance of ads
In addition to permissions used to serve ads
Identity
Search for accounts on the device
Contacts
Search for accounts on the device
Read your contacts
Edit your contacts
the site
Approximate location (grid based)
Exact location (depends on GPS and network)
the phone
Directly call phone numbers
Read phone status and identity
Photos/Media/Files
Read the contents of your USB storage
Modify or delete the contents of your USB storage
Storage space
Read the contents of your USB storage
Modify or delete the contents of your USB storage
Camera
Take photos and videos
Wi-Fi connection information
View Wi-Fi connections
Device ID and call information
Read phone status and identity
Other than that
Receive data from the Internet
View network connections
Connect and disconnect from Wi-Fi
Full network access
Run at startup
Control vibration
Prevent the device from sleeping
All permissions to set up ad support services
A message appears when you open the application asking to allow or deny the operation of the features required by the application
You can control the permissions an app can access after it's installed on your device
Cookies and similar technologies
We use cookies to manage our user sessions, store your language preferences and deliver relevant advertising to you. " Cookies " are small text files that are transferred by a web server to the main data storage unit or device on your device. Cookies may be used to collect the date and time of your visit, your browsing history, your preferences and your user name. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Services/Platform may become inaccessible or our Service may not function properly.
Voice-to-Text and Search Entry Storage
Facilitating the Search Process
We provide a voice-to-text feature to simplify the search process, along with saving previous entries to ensure a smooth and convenient user experience.
Microphone Access Permission
This feature requires permission to access your device's microphone.
When you click the microphone icon, your browser will prompt you to either allow or block access.
The feature will only be activated if you click "Allow."
How the Feature Works
Voice-to-Text Conversion
When using the microphone feature, your voice is converted into text solely for the purpose of conducting a search.
This data is not stored in our databases; it is used only in real time.
Temporary Storage of Text Entries
All search entries, whether manually typed or converted from voice, are temporarily saved as Cookies on your device.
How Saved Entries are Displayed
When you click on the search field, a list of your previously entered search terms will appear.
The saved entries remain on your device only to simplify future searches.
If Cookies are Deleted
If you delete your cookies or use your browser in incognito mode, previous entries will no longer be available.
Do we collect data from children?
Our Services are not intended for children under 18, and we do not collect data from anyone under 18. If we learn that a person under 18 has provided us with personal data, we will delete it immediately
If you reside in Egypt and are under 18 years of age, we are not permitted to contract directly with you. If you are a resident of Egypt and under 18 years of age, by agreeing to this Privacy Policy, you acknowledge and agree that your guardian has read and agreed to its terms on your behalf. If we ask for your consent to process your personal data for a specific purpose in accordance with this Privacy Policy, your guardian must give consent on your behalf.
Why we process your personal information
We only use your personal data when the law allows us to do so. We will most likely use your personal data in the following circumstances
When we need to perform the contract and we are about to perform it or have done so with you
When it is necessary to improve our services based on our legitimate interests and in order to provide you with a reliable and secure platform.
When we need to comply with a legal or regulatory obligation
In some cases, we may also process your personal data based on your consent. If we do this, we will inform you of the purpose and category of personal data to be processed at the time we seek your consent
We have set out below a description of the ways in which we use your personal data
In order to provide access and delivery of services through our platform
If you log in using your cell phone number or email ID, we use your first and last name, cell phone number, and/or email address in order to identify you as a user and provide access to our platform.
If you log in using your Facebook account, we use your name and last name from your Facebook profile and Facebook email address to identify you as a user and provide access to our platform.
The above login information data is also used by us to provide our services to you in accordance with our terms of use
We use your email address and cell phone number (via SMS) to make suggestions and recommendations to you about our services or third party services that may be of interest to you. We process the above information to obtain the appropriate performance of our contract with you and on the basis of our legitimate interest in carrying out marketing activities to provide you with any products or services that may interest you.
In order to improve your experience on the platform
We use your Internet visits data for the following:
To provide you with relevant content such as giving you more relevant search results when you use our Services;
To determine how much time you spend on our Platform and in what way you navigate through our Platform in order to understand your interests and to improve our services based on this data. For example, we may give you suggestions about content to visit based on the content you clicked on, and
In order to monitor and report on the effectiveness of campaign communication to our business partners and to analyze internal activities
We use your location data for the following purposes
Compile anonymous and aggregate information about the characteristics and behavior of twfier users, including for the purposes of business analysis, segmentation and development of anonymous profiles;
To improve the performance of our services and personalize the content we deliver to you. For example, with the help of location data, we display ad listings located near you to improve your purchasing experience, and to measure and monitor your interaction with third-party ads we place on our platform.
With the help of your login information which includes email ID and phone number, we identify the different devices (such as desktop, mobile, tablets) you use to access our platform. This allows us to connect your activity on our platform across devices and helps us provide you with a seamless experience regardless of the device you are using.
We process the above information on the basis of our legitimate interests in order to improve your experience on our platform and for the proper performance of our contract with you.
In order to provide you with a guaranteed and reliable platform
We use your cell phone number, login and registration data, and unique device identifiers to administer and maintain our Platform (including troubleshooting, data analysis, testing, fraud prevention, system maintenance, support, reporting and data hosting).
We analyze your communications through the chat feature in order to prevent fraud and to enhance safety by preventing unwanted or offensive messages that may be sent to you by any other user.
We also process the above information for the proper performance of our contract with you, and to improve our services based on our legitimate interests to prevent fraud.
How we inform you of changes to our privacy policy
From time to time, we may amend this Privacy Policy. We will post the amendments on this page and notify you by email or through our platform. If you or your guardian (as the case may be) do not agree to the modifications, you may delete your account by clicking on My Profile, then Delete Account.
Delete your account
Delete user data
In case you created an account and want to delete your account, you may delete your account by clicking on My Profile, then Delete Account, or contact us by clicking on Contact us and requesting that your account be deleted. When a user's account is deleted at the user's request, the user's data associated with that account will be deleted. Temporarily deactivating, disabling, or "freezing" an account does not constitute permanent deletion of the user's account. No data is retained after the account is deleted.
Your rights
You have the following legal rights regarding your personal data depending on how we interact with you
The right to request access
to your personal data (known as a “data subject access request”). This enables you to obtain a copy of the personal data we hold about you and to check that we are lawfully processing it
The right to request a correction
Any data we hold about you. This enables you to have incomplete, inaccurate, outdated or misleading data that we hold about you or the data processed does not correspond to the stated purpose of processing, or the data processed is prohibited, corrected, updated or deleted, and we may need to verify From the accuracy of the new data you provide to us
The right to object to the processing of your personal data at any time,
Such objection must be made for legitimate reasons because it does not affect the lawfulness of any processing we have already carried out based on previously provided consent or compliance with applicable law.
Usually, there are no fees to pay
You will not have to pay a fee to access your personal data (or exercise any of the other rights), however, we may charge a reasonable fee for the cost of providing a copy of the data or if your request is inconsequential, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances
Response time limit : We try to respond to all legitimate requests within one month. From time to time, it may take longer than a month if your request is particularly complex or if you have made multiple requests. In this case, we will notify you and provide you with updated information.
Communication and marketing
We will contact you via email, SMS or through in app notification in connection with our Services/Platform to confirm your registration, to notify you if your ad listing becomes active/expired and for other transactional messages related to our Services, and as it is necessary for us to provide If you receive these transactional messages, you may not be able to opt out of such messages
However, you can ask us to stop sending you marketing communications at any time by clicking on the unsubscribe link in the email or SMS sent to you or by contacting us through Contact us.
You may receive marketing communications from us if you have requested this information from us, you may use our platform or services, you have provided us with your details when you entered the competition, you have registered for a promotion
Service providers
We use third party service providers to help us deliver a certain aspect of our services, for example, payment service providers such as Checkout.
Service providers may be located inside or outside Egypt
We monitor our service providers, require them to respect the security of your personal data and process it in accordance with the law. We do not permit them to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions
Law enforcement authorities, regulatory bodies and others
We may disclose your personal data to law enforcement authorities, regulatory bodies, governmental or public bodies and other relevant third parties to comply with any legal or regulatory requirements.
We may choose to sell, transfer or merge parts of our business or assets. Alternatively, we may seek to acquire or merge with other businesses. If there is a change in our business, the new owners may use your personal data in the same way as described in this privacy policy.
Publicly available information
When you post an item for sale using our Services, you may choose to make certain personal information visible to other users. This may include your first and last name, email address, location and contact number. Please note that any information you provide to other users can always be shared by them with others, so please exercise discretion in this regard.
Where your data is stored
The data we collect about you may be stored and processed inside and outside Egypt on secure servers in order to provide the best possible user experience. For example -to create a quick website or mobile app. We will only retain your personal data for as long as necessary to fulfill the purposes we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and legal requirements. established. If you have any questions regarding the retention period for your data, please contact us through Contact us
Technical and organizational measures and protection processing
All information we receive about you is stored on secure servers and we have implemented appropriate technical and organizational measures necessary to protect your personal data. twfier continually evaluates the security of its network and the adequacy of its internal information security program designed to (a) help secure your data against accidental or unlawful loss, access or disclosure, and (b) identify reasonably foreseeable risks. on the security of the twfier network and (c) reduce security risks including risk assessment and constant testing. In addition, we ensure that all payment data is encrypted.
Using SSL technology
Please note that despite the measures we have implemented to protect your data, data transmission over the Internet or other open networks is never completely secure, and there is a risk that your personal data will be accessed by unauthorized third parties.
Links to third party websites
Our Platform may contain links to third-party websites or applications. If you click on one of these links, please note that each has its own privacy policy. We do not control these websites/applications and are not responsible for these policies. When you leave our platform, we encourage you to read the privacy notice of each site you visit
Privacy policy links to third-party service providers used by the application
Contact us
For any privacy issues, exercising your rights or additional information, please check your account settings/privacy or contact our Privacy Office through Contact us .
Privacy Policy Amendments
We may amend this Privacy Policy from time to time to keep it up to date in accordance with legal requirements and the way we do business. Please check this page regularly for the most current version of this Privacy Policy. If we make material changes to the Privacy Policy, we will notify you by Notice on our website, app, or email (“ Modification Notice ”).
Your continued use of our Services following the amendment or notification of the amendment will indicate your or your guardian's (as the case may be) consent to any of the amendments.
We recommend that you review terms of use , advertising policies , comments policy