In order to ensure the proper use of twfier and maintain the quality of our services, we have established the following terms of use 

twfier can be used from anywhere in the world

Advertisements must be directed primarily to residents of Arab countries

Agreements or commercial transactions (hiring, selling, buying, renting, kissing, etc.) take place between the two parties to the process (the advertiser and the browser) directly and without any responsibility or interference from the site.

You are solely responsible for protecting your password and other account information

The title of the advertisement and all its information and images must be real and relevant to it

Advertisements must not be in violation of the law or Sharia, or offend morals, or negatively affect society and individuals in any way, such as alcohol, drugs, cigarettes, usurious loans, gambling, arms trade, and all illegal products.

The phone number and all contact details of the advertiser must be attached and clear in the advertisement, and it is not permissible to exploit another person’s phone number in the advertisement.

You must ensure that the entered registration data: contact numbers or email are correct, and make sure to update them constantly. If this information turns out to be incorrect, this will result in cancellation of membership on the site

It is prohibited to publish the same ad multiple times. To ensure that your ads remain at the top of the category page within the first ads, you can choose

Premium paid packages

twfier website offers you the best free service. It does not impose a maximum limit on free ads. You can add an unlimited number of free ads, but it is prohibited to publish duplicate or very similar ads, as the text and images of the ad must be different from the rest of your previous ads.

It is prohibited to place phone number, email, external links and other websites in the ad description box, and options can be added

Available in their available and appropriate boxes on the Add Ad page

twfier website has the right to modify or delete advertisements that are not subject to the terms of use

twfier website can temporarily or permanently block the accounts of users who violate the terms of use

We prohibit the advertisement of certain goods, and we prohibit the publication of certain words and jobs in providing. All items prohibited from being traded by law are prohibited.

Trade it on the site.

You can view all ads banned on twfier in  our Advertising Policies

Since the advertisements on the twfier website are published by all users and members of the site in Egypt and the Arab world, the site is not responsible for any advertisements that do not achieve credibility. The twfier website encourages all users of the site and its services to report any problems or misuse of advertisements from the report button on the advertisement page. Or other notes about the website: Through the "Contact Us" page at the bottom of the website and in the app's sidebar menu, you can send a request to customer service.

Return / refund policy for paid services

Services Covered by This Policy

The return/refund policy applies to all paid digital services on twfier website and app, including:

• Featured ads of all types (Featured Ad, Highlight, Repost, Bump Up, Premium Display).

• Wallet packages (prepaid credit packages).

• Paid memberships (Silver, Gold, Premium).

• Advertising banners.

• Any other services that are automatically activated upon completing the payment process.

How to Subscribe to Paid Services

After selecting the appropriate package or required service, you can proceed to Cart checkout page to complete the process using your preferred payment method.

In the case of subscribing to paid services such as memberships or featured ad packages through the twfier website or mobile app,
you can choose the package that suits you on the "Post an ad or Promotions" page, where the price, description, and display duration of the package are clearly indicated.
You can also choose more than one package and multiple paid services such as "Featured Ad + Highlight", paid membership packages, ad banners, or add balance to your wallet for later use.
After selecting the appropriate package, banner, or paid service, proceed to the payment page or shopping cart to complete the payment using your preferred method.

Note: Once payment is confirmed, no returns or refunds are possible because you paid for a service that you can benefit from immediately upon completing the payment.
It is not a returnable product, but you can fully edit the ad including images, title, description, price, etc., to make the most of your selected paid features to highlight your ad.
Once the duration of the featured ad ends, the ad will move to its place among the regular free ads and will remain published until the end of the free ad period from the date of posting.

Important Note: You must be extremely cautious — if you delete the ad, you cannot get a refund or choose another service using the amount paid for the deleted ad.
You must pay again to add a new featured ad.
You can fully manage all your ads and know the duration of your featured and free ads through your account's admin panel.

Manage Your Services

Through the admin panel in your account on the "Promotions" page, you can at any time:

• View and monitor the duration of your paid and free ads.

• Edit or delete your ads.

• Recharge your wallet or use your balance.

• View your membership status and its benefits.

By using any paid service on twfier, you acknowledge and agree to fully comply with our approved Advertising Policies and the terms of allowed and prohibited content.

Exceptional Refund Cases

Some special cases may be considered, such as:

• Double payment for the same service by mistake.

• A technical error that prevented the service from being activated after payment.

In such cases, please contact us through the Contact Us page

The request will be reviewed by the support team, and a full refund is subject to the discretion of the site management.

The return/refund policy applies to all paid services on twfier.